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Tuesday, 3 January 2023

Business Officer Job at Epworth AU Jan 2023

We are looking to hire, Business Officer Job at Epworth AU Jan 2023

  • Business Officer Job
  • Box Hill, Australia
  • Full time

About Company

Box Hill is home to the cutting-edge Epworth Eastern hospital, which has 15 theatres and an upgraded intensive care unit (ICU) with 12 beds. Epworth Eastern retains a broad clinical concentration, including everything from cancer, urology, and endoscopic procedures to cardiac, vascular, orthopaedic, and general surgery. Business Officer Job at Epworth AU Jan 2023

By introducing much-needed medical facilities and services to Melbourne's eastern suburbs, our site's redevelopment has a positive, significant, and enduring impact on the health and wellness of our neighbourhood.

At Epworth, it's about being a part of a group that works together to treat each patient with respect.

Job Responsibilities

Full time, part time and casual roles based at Epworth Eastern – Box Hill, and be responsible for both the front and back-of-office administration processes to the hospital. You will be part of the Patient Services Centre and report to the Patient Services Manager. You will participate in a rotating 7-day roster and be available to complete shifts between 6.00am and 10.00pm.

You will make an impact by:

  • Processing patients prior to hospital admission
  • Assisting patients, visitors and medical specialists with admission and discharge related enquiries
  • Providing excellent customer service when working in the main or ward reception
  • Completing ad hoc bookings for unplanned / after-hours admissions
  • Completing other activities including health fund validations, estimates, patient attendance scheduling and performing informed financial consent

Job Requirements

You will be a dynamic customer service orientated business officer who takes pride and ownership in their work. Your professionalism, ability to embrace flexibility and work in a changing environment will see you settle into your new role well. You care about the way you make people feel and want the hospital experience to be special for the patient, family, medical team and your work colleagues alike.

You will have:

  • Previous demonstrated experience in a similar administration role
  • Strong customer service experience
  • Healthcare experience
  • Accurate and speedy data entry skills
  • Relationship and people management skills

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