We are looking to hire, Business Officer Job at Epworth AU Jan 2023
- Business Officer Job
- Box Hill, Australia
- Full time
About Company
Job Responsibilities
Full time, part time and casual roles based at Epworth Eastern – Box Hill, and be responsible for both the front and back-of-office administration processes to the hospital. You will be part of the Patient Services Centre and report to the Patient Services Manager. You will participate in a rotating 7-day roster and be available to complete shifts between 6.00am and 10.00pm.
You will make an impact by:
- Processing patients prior to hospital admission
- Assisting patients, visitors and medical specialists with admission and discharge related enquiries
- Providing excellent customer service when working in the main or ward reception
- Completing ad hoc bookings for unplanned / after-hours admissions
- Completing other activities including health fund validations, estimates, patient attendance scheduling and performing informed financial consent
Job Requirements
You will be a dynamic customer service orientated business officer who takes pride and ownership in their work. Your professionalism, ability to embrace flexibility and work in a changing environment will see you settle into your new role well. You care about the way you make people feel and want the hospital experience to be special for the patient, family, medical team and your work colleagues alike.
You will have:
- Previous demonstrated experience in a similar administration role
- Strong customer service experience
- Healthcare experience
- Accurate and speedy data entry skills
- Relationship and people management skills
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