We are hiring Chief Concierge Job at Adelaide AU JAN 2023.
- Chief Concierge Job
- Adelaide, Australia
- Full-time
About Company
We want to provide our guests with truly memorable experiences from the moment they enter one of our hotels. We’re looking for a Chief Concierge who can go above and beyond to ensure that every guest is happy. This will set the right tone. Chief Concierge Job at Adelaide AU JAN 2023.
Our employees receive everything they require for success. A wide range of benefits designed to help you live your best work life, such as a full uniform, impressive room discounts, and some of the best training in the business, in addition to a competitive salary that rewards all of your hard work, are available to you.
Our goal is to make everyone feel welcome and to build inclusive teams where diversity is celebrated and employees are encouraged to bring their whole selves to work. IHG Hotels & Resorts provides applicants and employees with equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, or disability. A culture of trust, support, and acceptance is promoted by us. Always open to people with different experiences, perspectives, and backgrounds.
In a collaborative setting, IHG gives each team member the space they need to feel like they belong, develop, and make a difference. We are aware that to perform at our best at work, we need to feel good both inside and outside of the workplace, as demonstrated by our wellbeing.
Job Responsibilities
● Building guest relationships through a swift, professional and highly personal service
● Collating and sharing expert local knowledge of events, places of interests and restaurants
● Resolving guest issues and using their feedback to improve guest satisfaction
● Delegating duties to your team while also setting exceptional standards
● Ensuring every guest enjoys discretion, ethical behaviour, privacy and confidentiality
● Leading the way as a brand ambassador to promote the hotel’s other businesses
Job Requirements
● Communication and customer service skills
● Hands-on experience with brewing equipment
● Knowledge of various hot and cold beverage recipes and espresso production
● Strive for excellence in an eager and motivated manner
● Possess the ability to work under pressure
● Demonstrate exceptional timekeeping and reliability
● Passion for coffee and coffee artistry
● A High School diploma / qualification. College and university degree would be a bonus
● At least four years‘experience in an upscale hotel / equivalent environment as a Concierge or related discipline
● Fluent English and local language are essential, any additional languages would be great
● At least one years’ supervisory experience or equivalent combination of education and experience
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